Frequently asked questions

No — and be wary of anyone who tells you their templates are. These are professional templates: every document contains [bracketed] placeholders you complete with verified site data, then route through review by qualified personnel (a licensed PE or equivalent for engineering content; a certified safety professional for safety content), validation against your regulatory obligations, and your own approval and document control before field use. The included Start-Here guide walks you through exactly that workflow — most sites finish in 60–90 days alongside normal operations.

Each of the 19 documents ships three ways: an editable Microsoft Word master, a PDF for reference, and an HTML version for browsing. No locked files, no subscription, no per-seat fees.

Standard purchases cover one site (one facility/campus), perpetual use, with internal copies as needed. Resale and redistribution are prohibited. The Enterprise license ($3,995) covers unlimited sites within one company. Consultants who want to use the package with clients need a separate consultant license — contact us.

The Critical Facility Playbook™ is an Alpha 360 LLC product, built by working critical-facilities engineers with hands-on chiller-plant, generator/ATS, electrical distribution, and BMS operating experience. The drills are built from documented industry failures, the procedures from operating practice, and the governance from what auditors actually ask for.

No document purchase makes a site compliant. The templates are structured around OSHA 29 CFR 1910.147, NFPA 110, ASHRAE guidance, and Uptime Institute M&O practices, but compliance depends on your site's implementation. Where a template and your legal obligations differ, your obligations govern — every document says so on page one.

Yes. Request a full sample document below — not a teaser page, an entire document — so you can judge the quality before spending anything.